Frontier Support

Quick fixes

• Reload Frontier and check your connection before retrying an online action.
• Switch from 3D to 2D in game settings if the board is blank or slow.
• For an invite, open the complete link again and confirm the six-character room code.
• Use the in-game feedback button to include redacted diagnostics with a problem report.

Accounts and deletion

Guest play does not require an account. Browser and Android players can use email, Google or Apple where configured. The bundled iPhone app uses guest play or email/password; it does not offer browser social sign-in. Signed-in players can delete their account and associated personal data from Settings → Delete account inside the game or iPhone app.

Notifications

Web push notifications are available only in supported browsers and the Android installed experience. The first iPhone App Store release does not offer push notifications.

Player safety

Use the Safety action beside a player to report or block them. Reports carry the relevant player and game surface and are normally reviewed within 24 hours. Blocking prevents future social and matchmaking interaction. Frontier has no public chat or public user-image uploads.

Optional purchases

Real-money purchases are not enabled in Frontier’s current free release. If Premium membership, cosmetics or Coins are introduced later, availability will be shown clearly in the app and the applicable store will confirm the price before you buy.

Restore purchases or switch devices

Sign in to the same Frontier account and the same Apple, Google Play or web store account used for the purchase, then use Restore purchases if that option is available. Permanent entitlements can be restored; a Coin balance is tied to the Frontier account after fulfilment.

Manage or cancel Premium

Manage or cancel Premium through the provider that billed it. Deleting the Frontier account or uninstalling the app does not automatically cancel an Apple, Google Play or web subscription, so cancel with the provider first to stop future renewal.

Pending, missing or refunded purchases

A pending purchase can take time to clear; do not buy it again while the store still shows it as pending. If Coins or access are missing after the provider confirms payment, contact us with the provider, product and transaction or order identifier—never send card details. Refunds are requested from the provider that processed the payment; a completed refund or charge reversal may remove the associated Coins or access.

Contact

Email support@forgefrontier.app with the device, browser/app version, what you expected, and what happened. Do not send passwords, sign-in codes, private keys or payment information.